FAQ

1. Do I need to make an appointment for Hotel Dog Boarding, Dog Day Care or Dog Training, or may I just swing by?

Yes, confirmed appointments are mandatory for all of our services. You may not stop-in without a confirmed appointment.

2. Will my dog be accepted for club Membership, Hotel Dog Boarding and/or Dog Day Care?

We evaluate every dog in a thorough interview and application process. Our Membership club, Hotel Dog Boarding and Dog Day Care is not for every dog, so don’t feel bad if your dog does not thrive in this environment. Sophisticated and impeccable dog hotels and dog day care facilities only allow behaviorally and medically healthy dogs to socialize and develop together in order to maintain great social skills.

If your dog is not suited for our hotel dog boarding or dog day care we strongly recommend beginning or continuing with private dog behavior modification and training classes.

3. What vaccinations are required and how often?

Dogs: Need to be current on their vaccinations, flea and intestinal parasite preventives before arriving at our Hotel Dog Boarding, Dog Day Care and/or Dog Training center. We require Rabies, DHPP (distemper/parvo) & Bordetella vaccines (every 6 months). Vaccines must be administered at least 48 hours before visiting our facility. We will require vaccination records from your veterinarian.

If you make frequent visits to dog parks it is a good idea to have more fecal examinations performed, as the risk of acquiring intestinal parasites is high.

Microchip information must be updated and confirmed

Cats: Need to be up-to-date on vaccinations, shots, flea, tick, ear mite, ringworm, parasite and other contagious conditions prevention.

Due to the nature of vaccinations, cats must be vaccinated at least 14 days prior to your visit. We require vaccines for Feline panleukopenia virus (FPV), Feline herpesvirus (FHV), and Feline calicivirus (FCV), (FVRCP-C), Rabies, Leukemia (Felv) (If your cat ever goes outside or has ever been outside… must have; this is a communicable disease.) All cats that have had a Bordetella vaccine within the last 30 days will not be allowed in our cattery. (This is due to the reactions to the vaccine that resembles the actual disease. We are unable to diagnose and must assume your cat is ill and contagious.) We will require vaccination records from your veterinarian.

Microchip information must be updated and confirmed

4. Do you offer club Membership, Hotel Dog Boarding and/or Dog Day Care for dogs that are: unaltered, have special medical/behavior needs, puppies, elderly, not dog friendly, or not all people friendly?

Unaltered dogs: Yes, for Membership and/or Hotel Dog Boarding, with the addition of at least 4, ½ hour private daily dog walks. No, for Dog Day Care.

Special medical/behavioral needs: Yes, for Membership and/or Hotel Dog Boarding. Maybe, for Dog Day Care.

Puppies: Yes, for Membership. Hotel Dog Boarding is only suitable for house trained dogs over 6 months old (if unaltered after 6 months old, with the addition of at least 4, ½ hour private daily dog walks.) Dog Day Care is only suitable for puppies over 4 months old. We cater to puppies who need more play time, and exercise and place them appropriately with dogs of similar age, energy, size, temperament and play styles.

Elderly: Yes, for Membership, Hotel Dog Boarding and Dog Day Care. If not suitable for Dog Day Care, with the addition of at least 4, ½ hour private daily dog walks. We cater to older dogs who need more downtime and place them appropriately with dogs of similar age, energy, size, temperament and play styles.

Not dog friendly: Yes, for Membership, Hotel Dog Boarding and Dog Day Care, with the addition of at least 4, ½ hour private daily dog walks.

Not all people friendly: Yes, to Membership, No to Hotel Dog Boarding, No to Dog Day Care. A dog with aggression issues or a history of dog bites to people would not be suitable for these services but would be suitable for Dog Behavior Modification.

Each case is situational and at the discretion of the Fun Paw Care.

If your dog is not allowed in Dog Day Care and/or you request private walks, we require a six-foot dog leash, standard flat buckle collar to hold tags, martingale collar, and tags.

We do not accept any dog that has severe behavior problems, separation anxiety, fear or aggression towards people or have a bite history with people. Please enroll them in our Behavior Modification ASAP.

5. Do you accept all breeds for club Membership, Hotel Dog Boarding and/or Dog Day Care?

Yes. Every dog is an individual and evaluated as such. BSL (Breed specific legislation) discrimination has no part in an educated society and is not supported by science. However, certain breeds do require much more attention and management. We are only interested in pets with the most impeccable social skills, behavior and training.

6. Will my pet be by themselves or with other dogs at your Hotel Dog Boarding and/or Dog Day Care?

We offer an exclusive, first class service, where full undivided attention and care is given to each pet in our care. If your pet is approved for Dog Day Care and/or Hotel Dog Boarding, they will be with other affable, social friends. However, they will have there own private luxury sleeping quarters and zen quiet area where they can always choose to wind down and relax when they feel like it.

If your dog has behavioral issues with other dogs they will be required to be walked, enriched, stimulated and fulfilled separated from other dogs. If appropriate, during walks, exercise, enrichment, socialization and play time, your pet may socialize with other people and pets at the park, beach and in social settings to keep them active, mentally and physically challenged and engaged.

7. Do you guarantee success rates for dog training or behavior modification?

No ethical dog trainer guarantees success because dog training and behavior is far too complex and variable and each pet parent’s commitment to training and behavior modification is different. It is unethical to make guarantees about behavior and dog training results and as a Certified Dog Behavior Consultant (CDBC), certified by the International Association of Animal Behavior Consultants (IAABC), and a Certified Professional Dog Trainer (CPDT) certified by the Certification Council For Professional Dog Trainers (CCPDT) we have willingly pledged not to make such guarantees. Please read what we do guarantee.

8. What training does a dog trainer, behaviorist, or animal behavior specialist need?

None. Scary isn’t it? A Board Certified Veterinarian Behaviorist, certified through the American College of Veterinary Behaviorists, The Animal Behavior Society (ABS) provides two levels of certification: Certified Applied Animal Behaviorist (CAAB), certified through the Animal Behavior Society and Associate Certified Applied Animal Behaviorist (ACAAB), certified through the Animal Behavior Society.

Other than the aforementioned, a Certified Dog Behavior Consultant (CDBC) is the industry standard for behavior certification issued by the International Association of Animal Behavior Consultants (IAABC) and Certified Professional Dog Trainer-Knowledge Assessed (or CPDT for short) issued by the Certification Council for Professional Dog Trainers (CCPDT) are the only professional dog trainers certified by an independent council, required to take annual Continuing Education Units (CEU) and psychometrically tested by world renowned doctors and scientist in the fields of canine and feline ethology, psychology, training, evolution, physiology, neurobiology, sociology, learning theory and animal husbandry. There are some educated trainers and behaviorists out there, but there are also many that are not rigorously nor academically trained. So you really need to do your homework to find an exceptional dog trainer and behaviorist.

In addition, most importantly, find a trainer or behaviorist who has committed to train and teach without force, intimidation or punition. They should most definitely be members of The Pet Professional Guild.

Here is a three part series to help you navigate the alphabet soup and only find Pet Professional Guild Members, Certified Dog Behavior Consultants (CDBC) and Certified Professional Dog Trainers (CPDT).

http://www.funpawcare.com/2012/05/22/dog-training-certification-certificates-affiliations-part-1/
http://www.funpawcare.com/2012/05/23/dog-training-certification-certificates-affiliations-part-2/
http://www.funpawcare.com/2012/05/24/dog-training-certification-certificates-affiliations-part-3/

9. Why does dog training and behavior modification cost more than seeing my regular veterinarian?

It doesn’t. By the minute, we are actually much less expensive than general practice veterinarians. Not many veterinarians make house calls. We are anti-scale and de-emphasize volume. The amount of time a CDBC and CPDT spends personally managing each case is much higher than a general practice veterinarian. Our behaviorists and certified professional dog trainers have the highest level of behavioral and training expertise, education and experience in the dog training and behavior modification industry. Additional, unlike a veterinarian, as a CDBC and CPDT, we are unable to accept medical insurance as forms of payment.

10. Should my pet be with me at the appointment?

Yes, not only should you bring all pets who are involved in the problem behavior to the appointment, but all people, family and house members as well. If you have any concerns about your pet’s aggression or reactivity please let us know prior to your appointment.

11. What happens during a dog training or dog behavior consultation?

Prior to your appointment, you will complete a client profile form. If your pet has a more detailed, or severe behavior issue we will send you an additional behavior form to collect more detailed background and history about the presenting problem. This will allow me to thoroughly review your concerns and situation prior to our meeting so that I may have a more complete understanding of your expectations and what you would like to accomplish during your behavior modification session. The initial behavioral assessment is typically 2 hours long.

It is our goal to teach you to teach your pet because you have the most opportunities to modify your pet’s behavior. Each consultation is unique and different from appointment to appointment and client to client. It may encompass demonstrations of different behavior modification protocols, exercises and/or additional question and answer sessions. While some consultations will be mostly action, others will be mostly discussion. We cater the appointment to you, your dog and the best way to manage and modify the environment and behavior issue.

12. My dog has had this behavior problem for years, is it too late to fix?

No! Dogs are never too old or too young to learn new behaviors or modify old ingrained ones. Of course if your dog is 12 years old, problem behaviors may take longer to change but that shouldn’t stop you from seeking help. Dog training and behavior modification can help dogs of all ages and reduce household stress, making your relationship stronger and days more peaceful.

13. We have already been to several dog trainers that could not fix the problem, how can you?

Our clients have often seen many other dog trainers and behavior specialists prior to us. The dog training and behavior world is rife with uneducated individuals and is completely unregulated. Unfortunately, anyone can and will call themselves a dog trainer or behaviorist. However, our extensive careers in ethology, force free dog training and helping families and pets span over 20 years. I am a Certified Dog Behavior Consultant (CDBC) certified by the International Association of Animal Behavior Consultants (IAABC) and a Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA) certified through the Certification Council of Professional Dog Trainers (CCPDT). What this alphabet soup means is that we take our career and passion seriously, teach and take many continuing education classes in applied behavior analysis every year based on the newest training and behavior modification techniques and hold ourselves to the highest standard of ethics, education and skill set. We can and will help you and your dog.

14. What type of service dogs do you train?

We train a variety of working animals, pets and service dogs. Los Angeles and people from all over the country, trust our trained service dogs, psychiatric service dogs, emotional support animals and therapy dogs. We specialize in but are not limited to training service dogs, assistance dogs or working animals for the following disabilities: Autism, Mobility, Hearing, Post-Traumatic Stress Disorder (PTSD), Psychiatric, Emotional Support Animals and Therapy Dogs.

15. Do I have to purchase a club Membership to use Fun Paw Care services?

No, Membership is not a requirement at this time, and we offer a la carte rates for all of our services. However, we’re only able to guarantee availability and many other savings and perks to our Members.

16. What are the benefits of a Fun Paw Care club Membership?

Many! Please visit our one-of-a-kind, world class Membership service.

17. Are the Daily Dog Walks private, catered to my dog and safe?

Yes. Los Angeles has micro-climates, extreme and fickle weather patterns and the safety of each pet is of our utmost concern. Some factors that may affect walk, jog and run times are: extreme heat/sun, rain, thunder, lightening, general weather conditions, what type/breed of dogs we are caring for, brachycephalic (short snout breeds), respiratory/breathing problems, physical problems, health conditions and age. We offer a very catered, individualistic service and each pet is different. If your pet is up for it and conditions allow, the walks will be 1/2 hour, 1 hour or more.

18. Do you train and take care of cats?

Yes, we provide cat training, behavior modification and offer a cattery for Hotel Cat Boarding.

19. Why do I have to fill out forms and pre-appointment questionnaires?

Our time and yours is valuable. If that information was taken at the time of the appointment, the appointment would take roughly an hour longer, increasing the cost of the appointment. The forms and pre-appointment questionnaires contain essential information in an easily read format. It is reviewed and analyzed by Russell prior to each appointment so that the appointment time may be used more effectively and efficiently.

20. I’m concerned about safety and privacy, how will you store my personal information?

So are we! Your safety and privacy are a primary concern for us as well. We take privacy and safety very seriously and never write any address or details on anyone’s keys. When not in use, they are stored in a locked safe along with other sensitive client information. If your key remains dormant or unused for 6 or more months we will alert you before disposing of it. For our high profile clients we store names as DBA, pseudonym or as you please, to provide extra layers of privacy and safety.

Your credit card and other personal information are not stored by us but are stored by encrypted severs owned and operated by Google, Formsite and Adobe.

21. Are you licensed, bonded and insured?

You betcha! All of Fun Paw Care team members are licensed, bonded and insured through our company policy with the Business Insurers of the Carolinas. For your safety, trust, comfort and peace of mind, we are insured to the highest amount possible.

22. What are the minimum requirements to be part of Fun Paw Care’s team as a Los Angeles dog trainer?

The minimum requirements for all of Fun Paw Care’s Los Angeles dog trainers and behavior specialists are to have a spotless local, national, civil & criminal background check, have multiple references verified, and must have extensive professional and practical experience & background in canine & feline ethology, dog walking & pet care. Then they are interviewed thrice, before we select the crème de la crème. I am only as good as my team and I hold them to this philosophy.

23. What services do you offer in Miami, Florida?

We offer phone/Video Consultations to Miami pet parents and parents all over the world. Thanks to the wonders of technology, you are no longer constricted by location to receive world class dog training, behavior, nutrition, dog boarding, day care and all pet expert advice. Call today!