FAQ

1. Do I need to make an appointment for hotel dog boarding, doggie day care or dog training?

Yes, confirmed appointments are mandatory for all guests of the hotel, day care and training facility.

2. Will my dog be accepted at your hotel boarding or doggie day care facility?

We evaluate every dog in a thorough interview and application. Our hotel boarding and doggie daycare is not for every dog, so don’t feel bad if your dog does not thrive in this environment. Sophisticated and impeccable dog hotels and doggie daycare facilities only allow behaviorally and medically healthy dogs to socialize and develop together in order to maintain great social skills.

If your dog is not suited for our hotel boarding or doggie day care we strongly recommend beginning or continuing with dog behavior modification and training classes.

3. What vaccinations are required and how often?

Dogs need to be current on their vaccinations, flea and intestinal parasite preventives before arriving at our hotel, day care and training center. We require Rabies, DHPP (distemper/parvo) & Bordetella vaccines (every 6 months). Vaccines must be administered at least 48 hours before visiting our facility.

If you make frequent visits to dog parks it is a good idea to have more fecal examinations performed, as the risk of acquiring intestinal parasites is high.

4. Do you accept all breeds at your hotel and day care?

Yes. Every dog is an individual and evaluated as such. BSL (Breed specific legislation) has no part in an educated society and is not supported by science. However, certain breeds do require much more attention and management. We are only interested in pets with the most impeccable social skills, behavior and training.

5. Are you licensed, bonded and insured?

You betcha! All of Fun Paw Care team members are licensed, bonded and insured through our company policy with the Business Insurers of the Carolinas. For your safety, trust, comfort and peace of mind, we are insured to the highest amount possible.

6. What are the minimum requirements to be part of Fun Paw Care’s team as a dog trainer, Miami dog walker and/or pet sitter?

The minimum requirements for all of Fun Paw Care’s dog trainers, behavior specialists, Miami dog walkers and pet sitters are to have a spotless local, national, civil & criminal background check, have multiple references verified, and must have extensive professional and practical experience & background in canine & feline ethology, dog walking & pet care. Then they are interviewed thrice, before we select the crème de la crème. I am only as good as my team and I hold them to this philosophy.

7. Do you guarantee success rates for dog training or behavior modification?

No ethical dog trainer guarantees success because dog training and behavior is far too complex and variable and each pet parent’s commitment to training and behavior modification is different. It is unethical to make guarantees about behavior and dog training results and as a Certified Dog Behavior Consultant (CDBC), certified by the International Association of Animal Behavior Consultants (IAABC), and a Certified Professional Dog Trainer (CPDT) certified by the Certification Council For Professional Dog Trainers (CCPDT) we have willingly pledged not to make such guarantees. Please read what we do guarantee.

8. What training does a dog trainer or animal behavior specialist need?

None. Scary isn’t it? A Board Certified Veterinarian Behaviorist, certified through the American College of Veterinary Behaviorists, The Animal Behavior Society (ABS) provides two levels of certification: Certified Applied Animal Behaviorist (CAAB), certified through the Animal Behavior Society and Associate Certified Applied Animal Behaviorist (ACAAB), certified through the Animal Behavior Society.

Other than the aforementioned, a Certified Dog Behavior Consultant (CDBC) is the industry standard for behavior certification issued by the International Association of Animal Behavior Consultants (IAABC) and Certified Professional Dog Trainer-Knowledge Assessed (or CPDT for short) issued by the Certification Council for Professional Dog Trainers (CCPDT) are the only professional dog trainers certified by an independent council, required to take annual Continuing Education Units (CEU) and psychometrically tested by world renowned doctors and scientist in the fields of canine and feline ethology, psychology, training, evolution, physiology, neurobiology, sociology, learning theory and animal husbandry. There are some educated trainers and behaviorists out there, but there are also many that are not rigorously nor academically trained. So you really need to do your homework to find an exceptional dog trainer and behaviorist.

Here is a three part series to help you navigate the alphabet soup and only find certified dog behavior consultants (CDBC) and certified professional dog trainers (CPDT).

http://www.funpawcare.com/2012/05/22/dog-training-certification-certificates-affiliations-part-1/
http://www.funpawcare.com/2012/05/23/dog-training-certification-certificates-affiliations-part-2/
http://www.funpawcare.com/2012/05/24/dog-training-certification-certificates-affiliations-part-3/

9. Why does dog training and behavior modification cost more than seeing my regular veterinarian?

It doesn’t. By the minute, we are actually much less expensive than general practice veterinarians. Not many veterinarians make house calls. We are anti-scale and de-emphasize volume. The amount of time a CDBC and CPDT spends personally managing each case is much higher than a general practice veterinarian. Our behaviorists and certified professional dog trainers have the highest level of behavioral and training expertise, education and experience in the dog training and behavior modification industry. Additional, unlike a veterinarian, as a CDBC and CPDT, we are unable to accept medical insurance as forms of payment.

10. Should my pet be with me at the appointment?

Yes, not only should you bring all pets who are involved in the problem behavior to the appointment, but all people, family and house members as well. If you have any concerns about your pet’s aggression or reactivity please let us know prior to your appointment.

11. What happens during a dog training or dog behavior appointment?

Prior to your appointment, you will complete a client profile form. If your pet has a more detailed, or severe behavior issue we will send you an additional behavior form to collect more detailed background and history about the presenting problem. This will allow me to thoroughly review your concerns and situation prior to our meeting so that I may have a more complete understanding of your expectations and what you would like to accomplish during your behavior modification session. The initial behavioral assessment is typically 2 hours long. It is our goal to teach you to teach your pet because you have the most opportunities to modify your pet’s behavior. Each consultation is unique and different from appointment to appointment and client to client. It may encompass demonstrations of different behavior modification protocols, exercises and/or additional question and answer sessions. While some consultations will be mostly action, others will be mostly discussion. We cater the appointment to you, your dog and the best way to manage and modify the behavior issue.

12. My dog has had this behavior problem for years, is it too late to fix?

No! Dogs are never too old or too young to learn new behaviors or modify old ingrained ones. Of course if your dog is 12 years old, problem behaviors may take longer to change but that shouldn’t stop you from seeking help. Dog training and behavior modification can help dogs of all ages and reduce household stress, making your relationship stronger and days more peaceful.

13. We have already been to several dog trainers that could not fix the problem, how can you?

Our clients have often seen many other dog trainers and behavior specialists prior to us. The dog training and behavior world is rife with uneducated individuals and is completely unregulated. Unfortunately, anyone can and will call themselves a dog trainer or behaviorist. However, our extensive careers in ethology, force free dog training and helping families and pets span over 20 years. I am a Certified Dog Behavior Consultant (CDBC) certified by the International Association of Animal Behavior Consultants (IAABC) and a Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA) certified through the Certification Council of Professional Dog Trainers (CCPDT). What this alphabet soup means is that we take our career and passion seriously, teaching and take many continuing education classes in applied animal behavior every year based on the newest training and behavior modification techniques and hold ourselves to the highest standard of ethics, education and skill set. We can and will help you and your dog.

14. I live in a condominium with an electronic gate and an elevator that both require electronic devices to enter. Do I need to provide you with those electronic devices and keys for daily dog walking and/or pet sitting or can I just have the doorman or concierge buzz you up or sign you in every time?

Unfortunately no, for daily dog walking and pet sitting we require a copy of all relevant keys, electronic devices, entry/alarm codes to access your home/pet unassisted. For our service to run smoothly, efficiently, safely, securely and to assign a consistent time slot for daily dog walks and to maximize the time spent with your pet, please provide all relevant entry keys and devices and add Fun Paw Care to your home or buildings list of family or employees who can enter your home unassisted and who do not need to sign in every time upon arrival. We cannot collect any of the aforementioned from a friend, housekeeper, doorman, concierge, valet, neighbor…etc

15. My husband and I work long hours and don’t have the time or energy to run, rollerblade or bike with our dogs. The housekeeper takes them for walks during the day but also can’t exercise them properly. Can you exercise our dogs to drain their energy to make them 'not crazy' when we get home?

We are very flexible and cater to most schedules and owners’ needs. Regardless of your pet’s size, it is essential to exercise your pets to give them enrichment, purpose, socialization, fulfillment, and stimulation to keep them both physically and mentally healthy and well balanced. Undesirable behaviors such as disobedience, leash pulling, excitability, aggressiveness (both dog-dog and dog-human), resource guarding, territorial behavior, mild fear and anxiety, house-soiling, begging for food (during mealtimes, etc.) jumping on people, excessive barking, biting, destructive behavior indoors and/or in your yard, bolting out the door and obsessions (vacuums, mailmen, UPS trucks…etc.) all may indicate your pet lacks proper manners, dog training, is bored, under exercised and/or unfulfilled.

We offer the services Daily Dog Walking & Dog Training, Daily Dog Exercise, and many others that will work great for you. Our services may be tailored for high energy dogs and typically alleviates many behavioral problems, where we exclusively run, rollerblade or bike with your dog for a predetermined amount of time. That combined with obedience dog training would be perfect. It’s amazing how education, exercise and training changes a dog’s behavior. Please call for all other rates and to customize your service for your specific needs.

16. Will my pet be by themselves or with other dogs on their Daily Dog Walks or when Pet Sitting?

We accept one clients pet/s at a time for all of our services (if there are other pets present you will be made aware of that). We offer an exclusive, first class service, where full undivided attention and care is given to each pet in our care. During walks, exercise and play time, your pet may socialize with other people and pets at the park, beach and in social settings to keep them active, mentally and physically challenged and engaged.

17. Do the Daily Dog Walks vary in time or are they always for 1/2 hour and 1 hour intervals?

Miami has extreme and fickle weather patterns and the safety of each pet is of our utmost concern. Some factors that may affect walk, jog and run times are: extreme heat/sun, rain, thunder, lightening, general weather conditions, what type/breed of dogs we are caring for, brachycephalic (short snout breeds), respiratory/breathing problems, physical problems, health conditions and age of pets. We offer a very catered, individualistic service and each pet is different. If your pet is up for it and conditions allow, the walks will be 1/2 hour, 1 hour intervals or more.

18. Why do I have to fill out the forms and pre-appointment questionnaires?

Our time and yours is valuable. If that information was taken at the time of the appointment, the appointment would take roughly an hour longer, increasing the cost of the appointment. The forms and pre-appointment questionnaires contain essential information in an easily read form. It is reviewed and analyzed by Russell prior to each appointment so that the appointment time can be used more effectively.

19. Do you take care of cats?

Yes, we train and provide behavior modification for cats. In addition, our team has taken care of a diversity of pets including, dogs, cats, fish, birds, guinea pigs, hamsters, rabbits, turtles, iguanas, snakes and ferrets. If your pet is not listed, please ask.

20. I’m concerned about safety and privacy, how will you store my personal information?

Your safety and privacy are a primary concern for us as well. We take privacy and safety very seriously and never write any address or details on anyone’s keys. When not in use, they are stored in a locked safe along with other sensitive client information. If your key remains dormant or unused for 6 or more months we will alert you before disposing of it. For our high profile clients we store names as DBA, pseudonym or as you please, to provide extra layers of privacy and safety.

Your credit card and other personal information are not stored by us but are stored by severs owned and operated by Google, Formsite and Adobe.

21. What type of service dogs do you train?

We train a variety of working animals, pets and service dogs. Miami, South Florida and people from all over the country, trust our trained service dogs, psychiatric service dogs, emotional support animals and therapy dogs. We specialize in but are not limited to training service dogs, assistance dogs or working animals for the following disabilities: Autism, Mobility, Hearing, Post-Traumatic Stress Disorder (PTSD), Psychiatric, Emotional Support Animals and Therapy Dogs.