Best Veterinarians in Miami
What makes a veterinarian, their staff or their office great? In visiting hundreds of veterinarians in Miami and around the country there are stark differences between not only the education of each of the veterinarians but between the staff and their office spaces as well. Here are some questions and concerns to look for and be aware of, when trying to figure out which veterinarian practice to use:
Knowledge of the Veterinarian
What medical school did your veterinarian go to? Was their school located in the United States or abroad? In the United States, it is typically much more difficult and selective to attend a school where the bar is set higher for entry to veterinarian schools. I am partial to veterinarians that went to medical school stateside than abroad. Also, the rules, regulations, and criteria for becoming a veterinarian are different in each country so be careful who you choose if they did not get educated in the United States.
Does your veterinarian show knowledge and care in other areas of your dog’s health and education? The education of you and your dog is critical to a long, healthy, loving life. Dog behavior and Miami dog training are critically important and ensure that a family’s dog will stay out of the shelter and alive. The number one cause of death in canines is bad behavior causing irresponsible dog owners to return their pets to shelters where they are eventually killed. So many Miami Veterinarians and humane societies fail in their civic duty by displaying/advocating outdated, hurtful training and behavior advice that are not founded in science or learning theory. These “traditional” dog trainers are hurtful to dogs and to the relationships of families and their pets. If a veterinarian is ignorantly displaying punitive, “traditional”, aversive, style behavior specialist and/or dog trainers I would find another veterinarian ASAP because yours is asleep at the wheel and most likely practicing outdated surgical procedures and methodologies that were cutting edge in the 1940s.
The Cleanliness and Organization of the Office
Hygiene is extremely important at home but even more so in a doctor’s office because of all of the sick pets that come through the doors. How clean is the waiting area? Look at the floors, the entranceway, landscaping. Does the environment show attention to detail and care? Are the waiting rooms clean and organized? Do you smell any foul or pungent odors? Remember, if you can smell an odor, your dog’s or cat’s olfactory glands are more than a 100 times more sensitive than a humans and it is even more unpleasant for them. There should be no smell of urine, feces or harsh chemicals. Are the waiting area, lounge and office space comfortable and suitable for you and your pet? Does the doctor separate young kittens and puppies that are more prone and susceptible to disease around other sick dogs and cats? Is there canine-specific comforting music playing throughout the office to calm your nervous pet? Are there any loud noises such as barking from their boarding facility that spills over into the treatment area? Your observational skills will serve you well here as you take in the ambiance of the general office.
Knowledge and Friendliness of Veterinarian Staff
This is sadly where most veterinarian offices in Miami fail. The veterinarian office staff is not only the first interaction a potential customer will have with a veterinarian facility on the telephone but also likely the first staff members they will encounter at the clinic. How intelligent and trained are they? Are they judgmental, rushed, rude/curt or do they take their time, speak knowledgeably, confidently and listen to your concerns and look to comfort you? Take note of how the culture is and how they speak with one another as well. What is the office dynamic and do they make you feel comfortable and reassured? Are they caring and thoughtful or do they seem apathetic and aloof as if you are just a number and they can’t wait for the day to be over? Do they make appropriate eye contact and acknowledge your existence or is the office grossly understaffed or mismanaged? Professionalism, organization, and happiness are very important within the staff. How is their communication style? Are they confrontational, or do they listen and really try to help and find the best solution for you in an intelligent manner? If the veterinarian’s staff does not speak English clearly and communicate intelligently that reflects poorly on the veterinarian’s practice. Way too often I arrive at a veterinarian’s office or speak with them on the phone and someone is speaking to me in broken English, cannot communicate properly or is just giving me incorrect information. It is great to be bilingual or trilingual but not copasetic to speak street language or garbled, improper English, Spanish, French…etc. It is more important to speak one language well then 3 poorly.
The Appearance of the Veterinarian and Staff
Again, the staff should look professional, not like they just rolled out of bed and not with stained, wrinkled clothes. They should maintain a professional, clean uniform in an organized, cohesive environment.
Have Access to Speak to the Veterinarian
If the veterinarian is too busy to speak with you, rarely picks up the phone when you call or doesn’t call you back in a timely manner or at all, you may want to find another veterinarian.
A lot of this seems like common sense but surprisingly few offices have all of their office and staff in order and running as it should. Your pet’s lifeline maybe your veterinarian so choose wisely.